Retention Revive Pack
Digital Taffy Retention Revive Pack™
Reduce customer churn, boost retention rates, and increase lifetime value with this proven plug-and-play system.
The Digital Taffy Retention Revive Pack™ is a complete customer retention toolkit designed for SaaS startups, digital product creators, online coaches, and boutique agencies. If you're struggling with high churn, poor onboarding engagement, or low renewal rates, this system helps you fix the leaks — fast.
Built for real-world use across email, CRM, and automation tools, it includes customizable scripts, fill-in-the-blank templates, and proven retention frameworks to help you stop customer drop-off and improve long-term loyalty.
✅ 1. Sticky Start Script System™
Turn new signups into long-term customers with a high-converting onboarding flow.
What’s included:
- 5-part onboarding email sequence outline with pacing, purpose, and timing strategy
- Day-1 “What to Expect” welcome message script to guide users immediately
- Coaching insights to build early engagement and reduce trial abandonment
- Fill-in-the-blank onboarding templates for easy customization
Optimized for onboarding email automations in tools like Klaviyo, HubSpot, and ConvertKit.
✅ 2. 30-Day Churn Flag + Touchpoint Planner™
Identify and respond to customer churn signals before it’s too late.
What’s included:
- Weekly churn risk indicators and intervention tactics
- Fillable matrix planner with customizable touchpoints
- Pre-written recovery message templates for email and live chat
- Churn severity scoring scale to prioritize outreach
- KPI tracker to monitor engagement, retention, and recovery results
- Churn persona mapping framework to tailor communication
- Implementation tips for lifecycle email tools like HubSpot, ConvertKit, and SaaS CRMs
Designed to support customer success teams, retention marketers, and founders managing customer engagement solo.
✅ 3. Sticky Save Script System™
Recover canceling customers and reduce involuntary churn with strategic communication.
What’s included:
- 4 customizable cancel/save response scripts (support-driven, pause offers, bonus extensions, graceful exits)
- Objection response matrix to address pricing, timing, and value gaps
- Visual decision tree to guide quick and effective retention responses
- Cancelation feedback survey prompts for improving future messaging
- Save success tracking table to measure response effectiveness
- Use in email, helpdesk tools, or DMs
Perfect for subscription businesses, SaaS platforms, and digital services aiming to lower churn and re-engage past buyers.
Who It's For:
- SaaS founders and growth marketers
- Digital course creators and online educators
- Coaches, consultants, and membership site owners
- Agencies and service providers managing recurring clients